Contact 8x
Four ways in, and they do not overlap. Sending a question to the wrong one is the slowest route to an answer, so this page says which mailbox handles what.
Last updated 2026-08-24
Who handles what
- Brands, agencies and partnerships — partners@8x.social. Campaign enquiries, rates, rosters and anything commercial.
- Privacy, data access and deletion — privacy@8x.social. Name the email address the account uses, so the request can be matched to it.
- Creators already on 8x — your account manager, in the campaign channel on Discord. They answer briefs, post feedback, exceptions and payment questions first, and can escalate anything they cannot settle.
- Applying to create — the application form. Every application is read by an account manager and answered by email; there is no separate queue to join and no way to jump it.
Registered address
8x Social, Inc.
1111B S Governors Ave STE 47647
Dover, DE 19904
United States
This is the address of record for the company and where formal notices should be sent. It is not a support desk and is not staffed for creator or campaign questions — those are answered far faster by the routes above.
Response times
Applications are usually answered within a few days. Privacy requests are answered within the period the applicable law requires. Partnership enquiries are answered on business days.
Before you write in
Sign-in codes are automated. If one has not arrived, request another from the sign-in page and check the spam folder — a code expires ten minutes after it is sent, and an old one will not work. If several requests in a row produce nothing, tell your account manager.